Call as ask your TA. Guide to Norwegian Cruise Line suites: What's included? The best way to deal with that is to properly vett the agency before you book! I like to be able to address price cuts myself ASAP but enjoy the OBC they can offer. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. This means however they have to feel out the maximum pricethey can get for different staterooms, without setting the price so high that the ships sails with empty rooms. 19952023, The Independent Traveler, Inc. As long as you're not in love with the cabin that you have booked. Any info would help. I have also upgraded from Concierge to Aqua without paying any more and keeping my cabin, perks and OBC. Check with your preferred cruise line to see if they're offering this flexibility. The latest announcements regarding voyage cancellations and compensation details. Call your TA and tell them what you found. I recognize you from another thread about difficulties with a TA, so I see why you haven't called. -ms-user-select: none; As long as you're not in love with the cabin that you have booked<3book the new cabin, notify your TA by email to cancel. You'll get your FCD However, if we are unsuccessful in doing so, there will be no compensation for missed ports, beyond a refund of any pre-purchased Carnival shore excursions and the taxes, fees and port expenses paid for the cancelled port. Any additional payments made will be refunded. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. A good T.A. For all Silversea sailings scheduled to depart through March 31, 2023, cruisers can cancel and choose either a full refund or credit to be used for a future cruise booking with the line. Celebrity does not give me any information because I booked with a TA they only tell me call to your TA. Call as ask your TA. We also used a FCC, can we get that recredited to our account? It is a risk but we now typically take by booking inside the final payment window. Refund requests must be received within six months of cancellation or the embarkation date (whichever is earlier). if I decide to cancel and re-book all purchases will be automatically cancelled or do I need to cancel them before, I'm very happy my TA just called me I have bee upgraded from inside GTY to veranda GTY (maybe 2c) and $30 less, Our TA has always worked this sort of thing out for us. border: 1px solid transparent; Why am I not receiving a refund? If you're wondering about all these categories and such, this is probably a good time read about the differences between categories and room types. The price for our stateroom has dropped more than $1500.00. It would be worth it to transfer it back IMO due to the pre-paid gratuities. What happens if I book a cruise and then the price goes Keep in mind they will charge you card immediately for the new purchase, while the refund tends to take quite a bit longer. I had heard of the death of the agent and know agents who have picked up former clients as they are not pleased with the current situation. gerelmx, October 11, 2017 in Celebrity Cruises. Heres a peek. If it is necessary to cancel any or multiple ports, we will do our best to find alternative destinations. Of course, if you do get some cash back, we bet there is some great stuff you could find in our shop. Refunds for Delayed Sailings or Sailings Cancelled by Royal Caribbean. We have also cancelled a cruise just prior to final payment and then re-booked it at a significantly reduced price during the final payment period-in this instance about 45 days out. For all other bookings, please contact your travel advisor. Cancel and rebook flights Bogdan Khmelnytskyi/iStock/Getty Images Plus You will be able to see the exact times that My Time Dining is offered each evening once you book your cruise. Related: Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing. We'll run a soft credit check to find special offers, but it wont affect your credit score. I re-booked the cruise this afternoon and saved $1510. Yes you can book with new price and have the previous one cancelled Sent from my iPhone using Forums 100% of total price (No refund) In the event of a cancellation of a Cruise or CruiseTour, any applicable Taxes/Fees or Fuel Supplement charges shall be refunded. For bookings made outside of the United States On previous cruises where I did use a TA, that's how it works. Do Not Sell Or Share My Personal Information. Note: Generally, extra purchases such as shore excursions, alternative dining, spa treatments and drink packages will be refunded to the original form of payment and will not be added to any future cruise credits. Credits must be used by May 31, 2022, to book a new cruise that departs by Dec. 31, 2022. We have had our cabin re-priced when price decreases have occurred prior to final payment. If your cruise line has different cancelation penalties depending on how long after final payment date you've canceled, it's time to look at what that would cost you. Cruise Cancellation and Itinerary Change Policy Cruisers should note that in order to cancel under Peace of Mind, all passengers in the reservation had to accept the FCC. Improve earnings, maximize rewards and track progress toward dream trips. Her favorite cities include London; Amsterdam; Krakow, Poland; Phnom Penh, Cambodia; Dawson City, Yukon; and anywhere known for outstanding pizza and theater. TA puts the cabin/suite on hold with the new prices. My opinion, this will get the attention of your current agent. It is a risk but we now typically take by booking inside the final payment window. We have a booking where there have been 4 price drops since we booked in June. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. Related: Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster). Please view the charts above to determine your refund eligibility. This was all through a TA. 75% of total price. It's the worst-case scenario: you have a cruise planned, and you're beyond excited for it, but something has come up, and you're unable to go. I did not want to miss out! if I decide to cancel and re-book all purchases will be automatically cancelled or do I need to cancel them before, I'm very happy my TA just called me I have bee upgraded from inside GTY to veranda GTY (maybe 2c) and $30 less, Our TA has always worked this sort of thing out for us. Whether missteps of first time cruisers, differences in priorities, or edge cases, were going to share 8things that most of you dont need to pack on your next cruise. For over a decade we've trusted the same folks to make our vacations better. You'll get your FCD back, it goes into your account within a couple of hours of cancellation. WebAny travel-related changes or cancellations must be made directly with us. One of the potential negatives of dealing with a TA. It is always recommended for passengers to purchase travel insurance for all legs of their trip, including hotels and airfare in addition to merely the cruise itself. Should you choose to change your original ship and/or sail date, if you booked directly with us, please contact our Consumer Outreach team where a representative will assist in making the desired changes, while also applying the qualifying change fee(s) and collecting payment, if not already done so. Very likely, as you are outside of final payment, and inside the USA. Can anyone confirm that? Is this to get around 'new bookings only 'condition? As we respect our guests money and time, we have increased the number of team members supporting this enormous effort and have made modifications to our systems. CC Help Jenn How much will I be refunded?If you cancel, your refund amount will depend on the length of your itinerary and how far in advance of your departure date that you cancel. Seabourn is allowing more flexibility for travelers who arent comfortable cruising right now. :), Congratulations! How do I cancel? Please view our advertising policy page for more information. -ms-transition: background-color 0.2s ease-out; -moz-appearance: none; This issue of a price drop would have been taken care of by Lori, I wouldn't have even had to ask! It's also very possible you can get a much better cabin (better location, etc) for the same price you had been paying. I also prefer working with a TA and even if they have some kind of cancellation and/or change fee, it might still be well worth it given the perks they often offer. 2) Take a "free" upgrade - If you paid $1000 for an inside stateroom, and the price drops to $800 for that same stateroom, you've seen above that it isn't terrifically likely that you're gong to see that $200 again. Passengers who booked by April 30, 2022, for sailings departing through May 31, 2022, are also covered if local regulations prohibit them from traveling or require them to quarantine. For bookings made outside of the United States and Canada, a different cancellation policy may apply. I understand that some TAs will charge admin fees to cancel/rebook so good to check this out before booking. (Enrollment required for select benefits.). text-transform: uppercase; WebBack in February, my husband and I booked a Virgin cruise for November 2022 through the agent Imagine Cruising, paying 1,988. Another question I also purchase shore excursions, beverages and internet. If you have paid in full, the amount will be issued in the form of FCC. 's have a small charge for changes. Those who purchased flights through a travel agent or on their own should contact their travel agent or airline for more information. Passengers who used future cruise credit to book one of these canceled sailings will see the full amount of the credit refunded to their Latitudes account within seven days. For instance, cruise lines owned by Royal Caribbean Cruises Ltd. allow you to cancel any cruise until Aug. 1, and Norwegian Cruise Line allows you to cancel through Sept. 30. Given some lines current flexibility allowing cancellation as close as 48 hours to embarkation day even if youre tempted to cancel right now, it could be prudent to wait to see how the situation plays out. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). We currently have a cruise booked on Royal Princess and are more than 150 days out from final payment. Your current one is clearly not doing its job[/quote']. If you have a deposit down (thus locking in your price) but haven't made final payment yet, this is generally a simple fix. Click on your cruise lines name below to find out more. Do I Have to Dine with Strangers on a Cruise? Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Under the same program, the line now allows passengers to cancel two months out for a full refund to the original form of payment. So what.) ]]>*/, Whether getting ready for your first cruise or at the top of a loyalty program, most agree that the first day of your cruise is the most exciting. I had no problem in achieving this in the UK, on a cruise which is way out in the future, in order to get the benefit of a promotion without losing Celebrity does not give me any information because I booked with a Will you get your money back? The latest updates regarding refunds can be viewed on our Notices & Advisories page. This entire situation is lousy.but its why we always talk about using only very reputable cruise agencies and performing your own due diligence.before using an agency. LocationFloriDUH. My Time Dining usually begins around 6:00pm and lasts until 9:30pm, giving you a wide range of times to choose from. Well, we have canceled this cruise and sadly are ending our relationship with what was once a great travel agency. You dont want to miss anything that will make your trip better, but you also dont want to carrythings with you that you dont need - especially if youre flying to your cruise. Planning a cruise? Has anyone cancelled a booked cruise and rebooked the same cruise at a drastically lower price? display: inline-block; To clarify, we are 76 days out from final payment due, 155 days out from sailing. This offer does not apply to world cruises or world cruise segments. Have you ever had a big 'win' with a price change? Very likely, as you are outside of final payment, and inside the USA. Some cruises have non-refundable deposits, so that might be the only snag. It Interesting things youll only find on Majestic Princess, A look inside Regents most expensive cruise ship, Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing, Heres what to consider if youre thinking about booking future travel now, First impressions of Virgin Voyages Scarlet Lady from an expert cruiser, The 5 most desirable cabin locations on any cruise ship, The 8 worst cabin locations on any cruise ship, A quick guide to the most popular cruise lines, 21 tips and tricks that will make your cruise go smoothly, 12 best cruises for people who never want to grow up, Do Not Sell or Share My Personal Information. Started August 27, 2021, By cancel The Bahamian authorities only assess Taxes, Fees and Port Expenses for one port although the itinerary calls on two Bahamian ports. What is the time window for cancelling?While you can cancel your cruise at any time, your refund amount will depend on the length of your itinerary and how far in advance of your departure date that you cancel. Easily Add Two Outlets to Your Stateroom with This Adapter! If Carrier received payment from your travel advisor, the refund will be provided back to that travel advisor. Cruisers can cancel to receive a full refund in the form of FCC to be used for a different sailing, which must depart by Dec. 31, 2022. This ISN'T the same agency it was eight months ago and I doubt we will continue to use them. The credit is to be used by June 30, 2023, either to book another sailing departing by June 30, 2023, or toward payment for another existing booking. One of the reason one engages the services of a TA. Princess Cruises: Standard Policy for Cancellations, Refunds Started August 27, 2021, By We have had our cabin re-priced when price decreases have occurred prior to final payment. I found the thread on Celebrity's board and Celebrity/RCCL is pulling reservations back when people have asked. I would just call Princess and speak with a Supervisor. There MAY be issue for YOU to cancel. This was all through a TA. *Please see all applicable Terms & Conditions for Promotions, 75 days or more prior to the first day of the Cruise, No charge (except for Nonrefundable Deposit amounts), 90 days or more prior to the first day of the Cruise, No charge(except for Nonrefundable Deposit amounts). Have a tip about watching for price drops? The shipping company considered as mismanagement, only allowed once. Started August 27, 2021, By Celebrity Cruises Those purchasing policies that include "cancel for any reason" coverage can file claims to recoup additional costs if the cruise line, airline or hotel is unable to refund the full amount of your booking. A lot of TA's just fill in forms to make arrangements and know little about the product.. However, sailings booked after April 30, 2021, don't qualify, so any bookings made in the latter half of 2021 or in 2022 will fall under the line's standard refund policy. Disney allows passengers who test positive for COVID-19, who have symptoms of COVID-19 or who have had a known exposure to someone with COVID-19 in the past 14 days to request either a full refund to their original form of payment or a credit to be applied toward a future Disney Cruise Line sailing. Because there are none available, I am "stuck" with the Sip and Sale package or risk losing my stateroom. Cruise week report: New AmEx offer, best cruises for first-time cruisers, guide to gratuities and more. Then if you want to transfer it again, you can before final payment. Also note that refunds are not given by NCL for no-shows under any circumstances. You've chosen your cruise andyou're happy with what you're getting for your money, but what happens when the price of your cruise drops after you've already booked? They will forfeit 75 percent of the flight cost if the cruise is canceled within the window of one to two months before sailing, and the full amount will be lost if canceled fewer than 30 days out. If you choose to cancel your sailing without a positive test result, your refund will be issued based on the line's standard cancellation policies. WebIf you are cancelling your booking prior to your final payment, you will receive a refund unless you have booked a specific promotion with a non-refundable deposit and/or fare. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. You'll get your FCD back, it goes into your account within a couple of hours of cancellation. font-family: "Lato","HelveticaNeue","Helvetica Neue",sans-serif; I have had better luck, slightly, with Melissa than the others. cursor: pointer; I need to cancel my booking, is there a penalty? For an explanation of our Advertising Policy, visit. When will I receive my refund if I cancel?We want you to know that we hear you and understand your frustration with the time it is taking to receive your refund. This is certainly the exception more than it is the rule, so don't expect a simple refund or any compensation at all like this, but as always, be nice, say please and thank you, and see what happens. Some TA's have a service charge for re-pricing, cancelling, etc. Seldom travelers may not get enough value to warrant the cost. Find the right card for you. I've run ino this scenario plenty of times: I have a cruise booked at $1000, then I see that the rate dropped to $950. Let's look into what your options are so you can make sure you're getting the best deal possible Cruise lines today seem to adjust pricing constantly with new promotions, incentives, bonuses, etc. Good luck. Ultimately, the type of refund youll receive depends on the specific policies for your cruise line, how close you are to the sailing date, whether or not youve made your final payment and whether or not you actually have COVID-19. Related: What it was like on the first Azamara cruise since the line split with Royal Caribbean Group. transition: background-color 0.2s ease-out; Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. Passengers who do so will be issued a full refund in the form of a future cruise credit that can be used to book another sailing through December 2022. As a frequent cruiser, some of the things I see folks pack on cruise ships shockme. What success have they had in getting adjustments when prices have dropped? Booking early will usually get you the best deal. For full details and booking conditions, please also refer to the passage contract. If all the perks, if any are the same, then should be no problemo. [CDATA[/* >